We provide dependable guidance and trusted support for families and businesses impacted by fire or flood damage, helping restore stability, safety, and confidence during challenging moments.
When disaster strikes, confusion and stress can make it difficult to know what steps to take next. First Relief provides calm, clear guidance during emergency situations to help protect your property and avoid costly mistakes. Our experienced specialists focus on safety, damage control, and structured decision-making so you can move forward with confidence.
Rather than rushing into uncertain actions, we help property owners understand priorities, timelines, and recovery options. From securing affected areas to coordinating professional services, our team ensures every step is organized and purposeful. Clear communication and dependable support allow families and business owners to regain control during overwhelming situations. This early guidance lays the foundation for a smoother recovery process and reduces unnecessary stress throughout restoration.
You’re left guessing where to start—losing valuable time when every minute counts.
Delays and missteps lead to higher repair bills and even more damage.
What could’ve been a smooth recovery turns into months of stress and financial strain.
Fire and flood damage impacts more than buildings — it affects routines, comfort, and emotional well-being. Our services are built around compassion, respect, and personalized attention. We listen carefully, explain available options clearly, and provide honest guidance based on each situation.
Our goal is to reduce uncertainty, eliminate unnecessary stress, and empower property owners with reliable information and dependable support. Throughout the recovery process, our team remains accessible, transparent, and responsive to ensure every client feels informed and supported.
Answer a few simple questions about your situation so we can understand what happened and what help you need most. This takes less than 2 minutes.
We review your answers and connect you with trusted local experts, programs, and resources that fit your exact needs—saving you time, stress, and costly mistakes.
We guide you through the next steps so you can move forward with clarity and confidence. Support begins immediately—no guessing, no going through this alone.
Recovering from property damage often requires coordination between multiple professionals and services. First Relief helps simplify this process by connecting families and businesses with dependable recovery resources, trusted specialists, and reliable guidance.
Our structured support eliminates guesswork, reduces unnecessary delays, and improves overall recovery efficiency. By providing organized assistance and clear direction, we help property owners avoid costly setbacks while restoring stability and confidence.
The City of El Paso often requires board up after a fire, vehicle impact, or property damage event to ensure safety and security.
1st Relief incurs this cost for you, securing your property and protecting your valuables from theft or further loss.
Once power and water are shut off, the City requires a Fire Investigation before you can re-enter the property.
The investigation fee is incurred by 1st Relief, ensuring families remain compliant without unexpected financial stress.
When insurance companies are unavailable after hours or on weekends, 1st Relief incurs the cost of temporary housing, giving victims and their families immediate comfort and peace of mind.
Before calling your insurance company, there are several important things to know:
1. You have the right to choose any trusted company you prefer.
2. Your insurance claim will still be covered, even if you don’t use their recommended vendor.
3. You are not required to use a national franchise company.
1st Relief educates and empowers families with this knowledge — protecting your rights and ensuring you make decisions that serve you, not the insurance company.
Navigating insurance claims, city permitting, and mortgage company requirements can be overwhelming.
At 1st Relief, we provide no-cost policy reviews, helping you understand what’s covered for structure, personal property, and living expenses.
We give you the knowledge and a step-by-step road map to recovery — so you know exactly what to expect and how to move forward with confidence.
If you’ve lost essential items — such as medications, identification, or other necessities — 1st Relief connects you to funding resources in your area.When prescription drugs are lost in a disaster, we can assist in coordinating immediate replacement through local programs and partnerships.
